Anyone else think PayPal's interface was designed specifically to waste your time? I swear they move buttons around just to mess with us.
Today I needed to find a specific subscription in PayPal. Should be simple. I've done this before, but somehow PayPal's navigation still makes zero sense to me. Two minutes in, I'm clicking around randomly. Every section looks like it might be the right one, but none of them actually are.
The AI-First Mindset Shift
Here's where most people would keep clicking for another ten minutes, getting increasingly frustrated. But I've trained myself to think AI-first now. When I hit any kind of friction, my automatic response is: how can AI help me solve this?
Then I remembered Google AI Studio has a screen sharing feature I keep meaning to try.
The 30-Second Solution
Opened AI Studio, hit screen share, and said: "Help me find this subscription in PayPal."
The AI could see my screen and immediately guided me to exactly where I needed to go. Done.
"Instead of accepting bad UX as something you have to suffer through, treat it as a problem AI can solve instantly."
Where This Actually Works
Screen sharing AI is perfect for navigation problems โ when you know what you want but cannot figure out where they hid it. Works for any terribly designed interface:
Most people still default to manual struggle when they hit digital friction. But there is another option: ask AI to guide you through it. The tool can see exactly what you are looking at and point you to the right spot. Saves time, saves frustration, gets the job done.
Anyone else thinking AI-first when you hit interface problems? The tools are right there โ might as well use them for the annoying stuff too.